Workflow Support

$350.00

Workflow Support

$350.00

Privacy Policy

Name: Workflow Support
Brand: Lunaverdo Systems
Price: 350.00 USD
Availability: InStock

Effective Date: December 22, 2025

Last Updated: December 22, 2025

Introduction

Welcome to Lunaverdo Systems ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital support services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our services
Request digital support services
Contact us for assistance
Subscribe to our newsletter or communications

This information may include:

Name and contact information (email address, phone number)
Company name and business information
Billing and payment information
Account credentials

Digital Materials and Files

In the course of providing our digital support services, we may have access to:

Documents and files you submit for organization, preparation, or formatting
Digital materials requiring structuring
Information related to your online workflows
Metadata associated with your files

Automatically Collected Information

When you access our services, we may automatically collect:

IP address and device information
Browser type and version
Usage data and analytics
Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

Providing digital support services including file organization, document preparation, formatting, and structuring
Supporting your online work processes
Communicating with you about our services
Processing payments and managing your account

Service Improvement

Analyzing usage patterns to improve our services
Developing new features and functionalities
Conducting research and analytics
Troubleshooting technical issues

Legal and Security

Complying with legal obligations
Protecting against fraud and unauthorized access
Enforcing our terms and conditions
Resolving disputes

Data Security

We implement appropriate technical and organizational measures to protect your personal information and digital materials, including:

Encryption of data in transit and at rest
Secure file storage systems
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information and digital materials only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Objection: Object to certain processing of your information

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Lunaverdo Systems
Phone: +1 417-278-0177
Email: help@lunaverdosystems.com
Address: 1416 W College St, Independence, MO 64050

Terms of Service

Effective Date: December 22, 2025

Last Updated: December 22, 2025

1. Acceptance of Terms

By accessing and using the services provided by Lunaverdo Systems ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Lunaverdo Systems provides digital support services, including but not limited to:

Basic organization of digital materials
Document and file preparation
Formatting and structuring of information
Support for online work processes

3. User Responsibilities

3.1 Account Security

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use

3.2 Acceptable Use

You agree not to:

Use our services for any illegal or unauthorized purpose
Violate any laws in your jurisdiction
Transmit any viruses, malware, or harmful code
Interfere with or disrupt our services or servers
Attempt to gain unauthorized access to our systems
Use our services to store or transmit infringing, libelous, or unlawful material

3.3 Content Ownership

You retain all ownership rights to the digital materials and files you provide to us. By using our services, you grant us a limited license to access, process, and organize your materials solely for the purpose of providing our services.

4. Our Responsibilities

4.1 Service Delivery

We will:

Provide services with reasonable skill and care
Make reasonable efforts to ensure service availability
Protect your data in accordance with our Privacy Policy
Communicate any significant changes to our services

4.2 Service Limitations

We do not guarantee that:

Our services will be uninterrupted or error-free
All defects will be corrected
Our services will meet all your specific requirements

5. Payment Terms

5.1 Fees

You agree to pay all fees associated with the services you purchase. All fees are non-refundable except as expressly stated in our Refund Policy.

5.2 Payment Methods

We accept payment through the methods specified on our website. You authorize us to charge your selected payment method for all fees incurred.

5.3 Late Payment

If payment is not received when due, we reserve the right to suspend or terminate your access to our services.

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Lunaverdo Systems and are protected by copyright, trademark, and other intellectual property laws.

7. Confidentiality

We will maintain the confidentiality of your digital materials and will not disclose them to third parties except:

As necessary to provide our services
With your explicit consent
As required by law

8. Limitation of Liability

To the maximum extent permitted by law:

We shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim
We are not responsible for any loss of data, profits, or business opportunities

9. Indemnification

You agree to indemnify and hold harmless Lunaverdo Systems from any claims, damages, losses, or expenses arising from:

Your use of our services
Your violation of these Terms
Your violation of any third-party rights

10. Termination

10.1 By You

You may terminate your account at any time by contacting us.

10.2 By Us

We may suspend or terminate your access to our services if:

You breach these Terms
Your account remains inactive for an extended period
We are required to do so by law
We decide to discontinue our services

10.3 Effect of Termination

Upon termination:

Your right to use our services will immediately cease
We will return or delete your digital materials as per our agreement
You remain responsible for any outstanding fees

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

13. Contact Information

For questions about these Terms of Service, please contact us:

Lunaverdo Systems
Phone: +1 417-278-0177
Email: help@lunaverdosystems.com
Address: 1416 W College St, Independence, MO 64050

Refund Policy

Effective Date: December 22, 2025

Last Updated: December 22, 2025

1. Overview

At Lunaverdo Systems, we strive to provide high-quality digital support services. This Refund Policy outlines the circumstances under which refunds may be issued and the process for requesting them.

2. Service-Based Refunds

2.1 Eligibility for Refunds

You may be eligible for a refund if:

We fail to deliver the agreed-upon services
Services are significantly different from what was described
Technical issues on our end prevent service delivery
You cancel within the specified cancellation period (if applicable)

2.2 Non-Refundable Services

Refunds will not be issued for:

Services that have been completed and delivered
Custom work that has been started or completed to your specifications
Services cancelled after work has commenced (partial refunds may apply)
Change of mind after service delivery
Dissatisfaction with results that meet the agreed-upon specifications

3. Subscription Services

3.1 Monthly Subscriptions

You may cancel your subscription at any time
Cancellation takes effect at the end of the current billing period
No refunds are provided for partial months
You will retain access to services until the end of the paid period

3.2 Annual Subscriptions

Refunds may be provided on a pro-rata basis if cancelled within 30 days of purchase
After 30 days, no refunds will be issued for annual subscriptions
Services will remain active until the end of the paid period

4. Refund Request Process

4.1 How to Request a Refund

To request a refund:

Contact us at help@lunaverdosystems.com within 14 days of service delivery or payment
Provide your order number or account information
Explain the reason for your refund request
Include any relevant documentation or evidence

4.2 Review Process

Upon receiving your refund request:

We will acknowledge receipt within 2 business days
We will review your request within 5-7 business days
We may contact you for additional information
You will be notified of our decision via email

5. Refund Methods and Timing

5.1 Refund Method

Approved refunds will be issued to the original payment method used for the purchase.

5.2 Processing Time

Refunds are typically processed within 5-10 business days of approval
Depending on your payment provider, it may take an additional 3-5 business days for the refund to appear in your account
We will provide confirmation once the refund has been processed

6. Partial Refunds

In certain circumstances, we may offer partial refunds:

When services are partially completed
When some deliverables have been provided
When cancellation occurs mid-project
At our discretion based on the specific situation

The amount of the partial refund will be determined based on the work completed and resources utilized.

7. Chargebacks

If you initiate a chargeback with your payment provider:

We will suspend your account pending resolution
We may provide evidence of service delivery to your payment provider
If the chargeback is found to be invalid, you may be responsible for chargeback fees
We encourage you to contact us directly before initiating a chargeback

8. Service Guarantees

8.1 Quality Guarantee

We guarantee that our services will:

Be performed with reasonable skill and care
Meet the specifications agreed upon
Be delivered within the agreed timeframe (unless circumstances beyond our control prevent this)

8.2 Satisfaction Guarantee

If you are not satisfied with our services:

Contact us within 7 days of service delivery
We will work with you to address your concerns
We may offer revisions, corrections, or alternative solutions
If we cannot resolve the issue, a refund may be considered

9. Exceptions and Special Circumstances

9.1 Force Majeure

If we are unable to deliver services due to circumstances beyond our control (natural disasters, pandemics, etc.), we will:

Notify you as soon as possible
Offer to reschedule services
Provide a full refund if rescheduling is not possible

9.2 Technical Issues

If technical issues prevent service delivery:

We will make reasonable efforts to resolve the issue
If resolution is not possible, a full refund will be provided

10. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified policy.

11. Contact Us

For questions about this Refund Policy or to request a refund, please contact us:

Lunaverdo Systems
Phone: +1 417-278-0177
Email: help@lunaverdosystems.com
Address: 1416 W College St, Independence, MO 64050
Response Time: Within 2 business days

We value your business and are committed to ensuring your satisfaction with our digital support services.

Workflow Support

Workflow Support

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Privacy Policy

Introduction

Information We Collect

Personal Information

Digital Materials and Files

Automatically Collected Information

How We Use Your Information

Service Delivery

Service Improvement

Legal and Security

Data Security

Data Retention

Your Rights

Contact Us

Terms of Service

1. Acceptance of Terms

2. Description of Services

3. User Responsibilities

3.1 Account Security

3.2 Acceptable Use

3.3 Content Ownership

4. Our Responsibilities

4.1 Service Delivery

4.2 Service Limitations

5. Payment Terms

5.1 Fees

5.2 Payment Methods

5.3 Late Payment

6. Intellectual Property

7. Confidentiality

8. Limitation of Liability

9. Indemnification

10. Termination

10.1 By You

10.2 By Us

10.3 Effect of Termination

11. Changes to Terms

12. Governing Law

13. Contact Information

Refund Policy

1. Overview

2. Service-Based Refunds

2.1 Eligibility for Refunds

2.2 Non-Refundable Services

3. Subscription Services

3.1 Monthly Subscriptions

3.2 Annual Subscriptions

4. Refund Request Process

4.1 How to Request a Refund

4.2 Review Process

5. Refund Methods and Timing

5.1 Refund Method

5.2 Processing Time

6. Partial Refunds

7. Chargebacks

8. Service Guarantees

8.1 Quality Guarantee

8.2 Satisfaction Guarantee

9. Exceptions and Special Circumstances

9.1 Force Majeure

9.2 Technical Issues

10. Changes to This Policy

11. Contact Us